Do Real Estate Agents Work for the Buyer or the Seller?
What You Need to Know Before Hiring an Agent in Today’s Market
If you’ve ever started the process of buying or selling a home, you’ve probably wondered—who does this real estate agent actually work for?
It’s a fair question. You’re sitting at the table, your future (and often your biggest investment) on the line, and it can feel like everyone is “in real estate”… but not necessarily on your side.
I’ve been in this business for over 13 years, and I’ve seen this confusion play out countless times. Buyers walk into open houses thinking the friendly agent they met is there to help them, not realizing that person is legally obligated to represent the seller’s interests. Sellers assume all agents are the same—until they find out the hard way that not every agent is working to get them top dollar.
So let’s break it down clearly—no jargon, no fluff—so you can feel confident in choosing the right agent for you in today’s market.
Understanding the Basics: Who Represents Who
When you hear “real estate agent,” it’s easy to assume everyone’s doing the same job. But in reality, there are two main sides of a real estate transaction:
1. The Listing Agent (Seller’s Agent)
The listing agent is hired by the seller to market their home, negotiate on their behalf, and get the best price and terms possible. Their job is to make the home look its best, attract buyers, and protect the seller’s bottom line.
They owe the seller what’s called fiduciary duty—meaning loyalty, confidentiality, and full disclosure of anything that might impact the seller’s decision.
2. The Buyer’s Agent
A buyer’s agent works exclusively for the buyer. Their role is to protect the buyer’s interests, find properties that fit their needs, and negotiate the best deal possible.
Think of it this way: the listing agent is like the home’s attorney, while the buyer’s agent is yours. You wouldn’t go to court and share a lawyer with the other side, right? Same concept.
3. Dual Agency (and Why It’s Complicated)
In some cases, one agent represents both the buyer and the seller in the same transaction. It’s called dual agency, and while it’s legal in some states, it comes with big limitations. The agent has to stay neutral—they can’t disclose the seller’s bottom line or the buyer’s max offer.
In my opinion? Dual agency often blurs lines and can leave both sides feeling unsure who’s truly advocating for them. Transparency is key—always know exactly who your agent is representing before you start signing anything.
Why Representation Matters More Than Ever
Real estate isn’t just about houses—it’s about people. And the relationship between you and your agent can make or break your experience.
When I first started, I worked with a young couple buying their first home. They’d been talking directly with the listing agent of a property they loved. They thought that agent was helping them “get a deal.” But when they brought me in to take a look, I quickly realized they were about to overpay by nearly $20,000 based on recent comps.
After some tough negotiations, we got them the same home—at the right price—and they walked away with equity on day one.
That’s the power of having someone in your corner.
Whether you’re buying or selling, your agent should act like your advocate, your guide, and sometimes your protector.
The Market Has Changed — And So Has Representation
If you’ve seen headlines about lawsuits, commission changes, or new real estate rules lately—you’re not imagining it. The real estate industry is going through one of the biggest shifts in decades.
As of 2025, buyers are now required to sign written agreements with their agents before touring homes or making offers. This isn’t just red tape—it’s a step toward transparency.
What It Means for Buyers
In the past, some buyers didn’t realize their agent’s compensation was tied to the seller’s commission structure. Now, you’ll have clear, upfront conversations about:
How your agent is paid
What services they provide
What loyalty and confidentiality you can expect
It means you’re hiring your buyer’s agent, just like a seller hires their listing agent. You get to choose the professional who best aligns with your needs, goals, and values.
What It Means for Sellers
For sellers, the change is equally important. You’re now operating in a more informed, competitive market. Buyers know more about how representation works, and strong agents will bring better-prepared, serious clients to the table.
In short—less confusion, more clarity for everyone involved.
How to Choose the Right Agent for You
Not all agents are created equal. The difference between a top-tier professional and a “part-timer” can mean thousands of dollars (and months of stress) in your pocket.
Here’s what I recommend asking before you hire anyone:
1. “Who Do You Represent in This Transaction?”
It sounds obvious, but you’d be surprised how many people skip this question. Always know who the agent’s fiduciary duty is to—you, or the other party.
2. “How Do You Get Paid?”
Transparency matters. Don’t be afraid to ask how the commission is structured and what you’re getting in return. A confident agent will have no problem explaining this clearly.
3. “What’s Your Strategy to Protect My Interests?”
This one separates the pros from the rest. You want an agent who can explain exactly how they’ll negotiate, communicate, and navigate challenges.
4. “Can You Share Your Track Record?”
Experience matters. Look at reviews, ask for examples of past success, and see if they’ve handled situations like yours.
When people choose to work with me and The Reliance Real Estate Team, they’re not just getting access to listings—they’re getting 13+ years of market experience, over 570 families helped, and a system designed to protect clients from costly mistakes.
Red Flags to Watch For
A few warning signs that an agent might not be the right fit:
They can’t clearly explain who they represent.
They dodge questions about commission or contracts.
They pressure you to work with them before explaining your options.
They seem more focused on “closing” than guiding.
A great agent listens first, educates second, and earns your trust through clarity—not pressure.
The Bottom Line: Your Agent Should Be Your Advocate
Buying or selling a home is one of the biggest financial moves you’ll ever make—and the person representing you can dramatically impact the outcome.
When you understand who your agent works for, you take back control of the process. You can make confident, informed decisions instead of wondering whose interests are being served.
Whether you’re buying your first home, upgrading, or preparing to sell, choose an agent who aligns with your goals, communicates clearly, and fights for your best interests.
Because at the end of the day, representation isn’t just about paperwork—it’s about trust.
Ready to Talk About Your Real Estate Goals?
If you’re thinking about buying or selling in today’s market and want straight answers, honest guidance, and a trusted advocate, let’s talk.
I’m Joseph Singsheim with The Reliance Real Estate Team, and for over 13 years, we’ve helped more than 570 families navigate real estate with confidence. With 240+ five-star Google reviews, we’ve built a reputation on trust, transparency, and results.
Ready to take the next step? Reach out to Reliance Real Estate Team today!
https://www.reliancerealestateteam.com/contact/
414-659-6965 / jsingsheim@kw.com